How Simple Changes Increased Retention by 27%

Hand holding a magnet attracting customer icons, symbolizing customer retention and engagement strategies in AI-driven business solutions.

Customers rarely leave because they dislike what you offer. More often, they leave before they’ve had the chance to see its value. That raised a question for us: what’s happening between the moment someone signs up and the moment they decide to stay? In business circles, this is called “churn” — the percentage of customers … Read more

Introducing AWS AI Agent Bus: Low Cost AI Agent Mesh Infrastructure

Run scalable, production-ready AI assistants on Amazon Web Services for as little as $10/month. Today we’re releasing something we’ve been working toward for a long time: AWS AI Agent Bus, a fully open source infrastructure framework for running AI agent meshes on Amazon Web Services. With this project, our goal is to make it practical—and … Read more