How Simple Changes Increased Retention by 27%

Hand holding a magnet attracting customer icons, symbolizing customer retention and engagement strategies in AI-driven business solutions.

Customers rarely leave because they dislike what you offer. More often, they leave before they’ve had the chance to see its value. That raised a question for us: what’s happening between the moment someone signs up and the moment they decide to stay? In business circles, this is called “churn” — the percentage of customers … Read more

How Our Concurrent Task Model Saves Small Businesses 30%

Mountain landscape with snow-capped peaks and a glacier, illustrating natural beauty and environmental challenges.

Running a small or mid-sized business today isn’t easy. Limited budgets, lean staff, and constant competition from larger players make every decision feel high-stakes. That’s why Baur Software built our Concurrent Task Model — a disciplined approach that helps SMBs cut waste, focus, and save as much as 30% on operations and overhead. The Problem: … Read more